Pipedrive alternatives
7 CRM tools worth considering instead of Pipedrive — each compared to Pipedrive on the facts that differ, every one sourced and continuously re-verified.
1 Freshsales
AI-powered sales CRM from Freshworks with a built-in phone, email, and lead scoring.
- Offers Free Tier: Free plan for up to 3 users (Pipedrive: 14-day free trial only, no perpetual free plan)
- Built-In Calling: Built-in cloud phone (click-to-call, call logs & recordings) (Pipedrive: No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.))
- Meeting Scheduler: No (Pipedrive: Native meeting scheduler / booking links (from Growth plan))
2 HubSpot
AI-powered customer platform built around a free CRM, spanning marketing, sales, and service.
- Offers Free Tier: Free CRM, up to 2 users (Pipedrive: 14-day free trial only, no perpetual free plan)
- Built-In Calling: Native in-app calling; 500 min/mo on Starter (Pipedrive: No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.))
- Data Residency Options: EU and US data center options (Pipedrive: Hosting region auto-assigned by sign-up origin; no customer-facing region picker)
3 Close
CRM built for fast-growing inside-sales teams, with calling, SMS, and email built in.
- Built-In Calling: Native in-app calling; Power Dialer (Growth) and Predictive Dialer (Scale) (Pipedrive: No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.))
- Meeting Scheduler: No (Pipedrive: Native meeting scheduler / booking links (from Growth plan))
- Quotes & Documents: No (Pipedrive: Native quotes/proposals/contracts with built-in e-signatures (from Premium plan))
4 Capsule CRM
Simple, affordable CRM for small businesses to manage relationships and sales pipelines.
- Offers Free Tier: Free plan: up to 2 users, 250 contacts, 1 pipeline (Pipedrive: 14-day free trial only, no perpetual free plan)
- Email Sync & Tracking: No (Pipedrive: Full two-way email sync with open/click tracking (from Growth plan))
- Meeting Scheduler: No (Pipedrive: Native meeting scheduler / booking links (from Growth plan))
5 Copper
CRM that lives inside Google Workspace, designed for Gmail-centric teams.
- Meeting Scheduler: No native booking links; relies on Google Calendar's scheduler or Calendly (Pipedrive: Native meeting scheduler / booking links (from Growth plan))
- Quotes & Documents: No native quotes/invoices; via PandaDoc, DocuSign, QuickBooks integrations (Pipedrive: Native quotes/proposals/contracts with built-in e-signatures (from Premium plan))
- Starting Price (per user / month, USD): $23/user/mo (Pipedrive: $14/user/mo)
6 monday CRM
Customizable sales CRM built on monday.com's no-code Work OS.
- Data Residency Options: US, EU (Germany) and AUS hosting; EU residency requires Enterprise plan (Pipedrive: Hosting region auto-assigned by sign-up origin; no customer-facing region picker)
- Starting Price (per user / month, USD): $12/user/mo (Pipedrive: $14/user/mo)
7 Zoho CRM
Highly customizable CRM for sales teams, part of Zoho's broad business software suite.
- Offers Free Tier: Free edition for up to 3 users (Pipedrive: 14-day free trial only, no perpetual free plan)
- Built-In Calling: Built-in telephony (Zoho-provided, over Twilio) with click-to-call inside CRM (Pipedrive: No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.))
- Data Residency Options: Choice of data center region (US, EU, IN, AU, JP, etc.) selected at signup by country (Pipedrive: Hosting region auto-assigned by sign-up origin; no customer-facing region picker)
How this list is built. Every alternative is another CRM vendor DecisionWire tracks, ranked by data completeness and our editor's picks, with differences drawn only from verified, first-party facts. Affiliate disclosure: we may earn a commission when you sign up through outbound links here, at no extra cost to you — commissions never influence our data or rankings. Full disclosure.