Close
CRM built for fast-growing inside-sales teams, with calling, SMS, and email built in.
Overview
Close is a CRM aimed at fast-growing inside-sales teams, founded in 2013 and run as a remote-first company headquartered in San Francisco with around 100 employees. Its defining trait is built-in communication: native in-app calling (with Power and Predictive Dialers on higher tiers), two-way email sync with open and click tracking, and a native AI sales agent, Chloe, with AI credits on every plan. Paid plans start at $9 per user per month (Solo, billed annually), and there is no free tier — only a 14-day trial with no credit card required.
Beyond outreach, Close offers custom pipelines, workflow automation and sequences (from the Growth tier), custom reports and dashboards, a documented public REST API with OAuth 2.0, a first-party integrations directory, and native iOS and Android apps. On compliance it is SOC 2 Type II certified and states GDPR compliance. It omits several adjacent sales tools — no native meeting scheduler, quotes/documents, lead scoring, or data residency options.
Best for
- Inside-sales and high-volume outbound teams that want calling, SMS, and email in one place, with native in-app calling plus Power and Predictive Dialers on higher tiers.
- Reps who live in email: two-way Gmail/Outlook sync with built-in open and click tracking.
- Teams wanting to automate outreach as they scale, with workflow automation and sequences from the Growth tier, plus a native AI sales agent (Chloe) included on every plan.
- Solo operators and small teams on a budget, starting at $9/user/mo on the Solo plan billed annually, with a 14-day no-credit-card trial.
- Buyers needing security and integration assurance: SOC 2 Type II certification, stated GDPR compliance, a documented public REST API, and an integrations directory.
Less ideal for
- Teams wanting to try a CRM free indefinitely: there is no free tier, only a 14-day trial.
- Sales orgs that want to prioritize deals by lead score, since Close has no built-in lead scoring.
- Teams that need to generate quotes or proposals in-CRM: there is no native quotes and documents feature.
- Buyers who expect a built-in meeting scheduler: Close does not offer one natively.
- Organizations with regional data-residency requirements: Close offers no data residency options.
Pricing
Sales & pipeline
Automation & intelligence
Privacy & compliance
Platform & integrations
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