CRM · Comparison

HubSpot vs. Pipedrive

Last verified 27 days ago · 22 sources · Updated automatically

HubSpot and Pipedrive compared across Company facts, Pricing, Sales & pipeline, Automation & intelligence, Privacy & compliance and Platform & integrations — every fact sourced and re-verified from each vendor's public material.

HubSpot logo

HubSpot

AI-powered customer platform built around a free CRM, spanning marketing, sales, and service.

Founded2006
HQ Cambridge, MA
Pipedrive logo

Pipedrive

Sales-first CRM that helps small teams manage their pipeline and close more deals.

Founded2010
HQ New York, NY

Company facts

Headquarters
Cambridge, MA
New York, NY HQ in New York City; founded in Tallinn, Estonia (engineering hub)
Employees
8k Approximate; ~7,400-9,000 across sources
1k Approximately 1,000 employees across multiple countries

Pricing

Starting Price (per user / month, USD)
$15/user/mo Sales Hub Starter, per seat, billed annually
$14/user/mo Lite plan, $14/user/mo billed annually
Offers Free Tier
Free CRM, up to 2 users
14-day free trial only, no perpetual free plan
Free Trial Length (Days)
0 days
14 days 14-day trial, no credit card required
Free Plan User Limit
2 users Free plan includes 2 users
0 users

Sales & pipeline

Custom Pipelines
2 deal pipelines on Starter; more on higher tiers
Multiple pipelines with custom/editable stages
Email Sync & Tracking
Gmail/Outlook sync with open & click tracking
Full two-way email sync with open/click tracking (from Growth plan)
Built-In Calling
Native in-app calling; 500 min/mo on Starter
No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.)
Meeting Scheduler
Native meetings/booking links
Native meeting scheduler / booking links (from Growth plan)
Quotes & Documents
Native quotes with e-signature; Revenue Hub Pro+
Native quotes/proposals/contracts with built-in e-signatures (from Premium plan)

Automation & intelligence

Workflow Automation
Workflow builder; advanced logic on Professional+
Workflow Automation builder (from Growth plan)
Lead Scoring
Predictive/automated lead scoring (higher tiers)
Custom lead scoring models (from Premium plan)
Built-In AI Assistant
Breeze AI assistant
Built-in AI (AI report creation, AI email tools)
Custom Reports & Dashboards
Custom report builder & dashboards
Custom reports and dashboards (incl. AI-assisted report creation)

Privacy & compliance

GDPR Compliant
GDPR DPA; EU Cloud Code of Conduct Level 2
GDPR-ready processor with self-service DPA (EU/UK SCCs)
SOC 2 Attestation
SOC 2 Type II (report via Trust Center)
SOC 2 Type II (also SOC 3, ISO 27001, ISO 27701)
Data Residency Options
EU and US data center options
Hosting region auto-assigned by sign-up origin; no customer-facing region picker

Platform & integrations

Public API
Documented public REST API
Documented public REST API with OAuth 2.0 and SDKs
App Marketplace
HubSpot App Marketplace (1,000+ apps)
Pipedrive Marketplace of prebuilt apps/integrations
Native Mobile App
Native iOS and Android apps
Native iOS and Android apps

The verdict

HubSpot logo HubSpot
Best for starting free and all-in-one tooling

HubSpot has a perpetual free plan for up to 2 users; Pipedrive offers only a 14-day trial. It also bundles native in-app calling (500 min/mo on Starter) and customer-facing EU/US data residency, both of which Pipedrive lacks. A 1,000+ app marketplace backs the wider toolset.

Full profile
Pipedrive logo Pipedrive
Best for a cheaper, no-strings paid entry point

Pipedrive's Lite plan is $14/user/mo versus HubSpot's $15, with a 14-day no-credit-card trial to evaluate first. It matches HubSpot on custom pipelines, email sync, automation, and reporting, but has no free tier, no native dialer (calling is via integrations), and no data-residency picker.

Full profile

Sources · 22 verified references

en.wikipedia.org pipedrive.com pitchbook.com linkedin.com hubspot.com support.pipedrive.com + 6 more

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