Pipedrive
Sales-first CRM that helps small teams manage their pipeline and close more deals.
Overview
Pipedrive is a sales-first CRM built to help small teams manage their pipeline and close more deals. Founded in 2010 and headquartered in New York, the company runs roughly 1,000 employees across multiple countries. Pricing starts at $14 per user per month on the Lite plan, billed annually, positioning it toward small sales teams rather than the free-forever crowd.
The product centers on deal pipelines: it supports multiple custom pipelines with editable stages, two-way email sync with open and click tracking, a native meeting scheduler, and a workflow automation builder. Higher tiers add native quotes, proposals, and contracts with built-in e-signatures, plus custom lead scoring. A built-in AI assistant handles report creation and email tasks, and custom reports and dashboards round out the analytics. It carries SOC 2 Type II and offers a documented public REST API, an app marketplace, and native iOS and Android apps.
Best for
- Small sales teams that want a pipeline-centric CRM with multiple custom pipelines and editable deal stages.
- Teams that run sales communication in-app, with two-way email sync, open and click tracking, and a native meeting scheduler.
- Reps who close on quotes and proposals: native quotes, contracts, and built-in e-signatures are available on higher plans.
- Teams wanting workflow automation, custom lead scoring, and a built-in AI assistant for reports and email.
- Mobile and integration-heavy setups, with native iOS and Android apps, an app marketplace, and a documented public REST API.
Less ideal for
- Teams needing a permanent free plan. Pipedrive offers only a 14-day trial and no free tier, with a zero-user free plan limit.
- Teams wanting calling inside the CRM. There is no native dialer; calling relies on marketplace integrations.
- Organizations with data-residency requirements. The hosting region is auto-assigned at sign-up, with no customer-facing region picker.
Pricing
Sales & pipeline
Automation & intelligence
Privacy & compliance
Platform & integrations
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