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Methodology
CRM · Comparison

Copper vs. Pipedrive

Last verified 27 days ago · 20 sources · Updated automatically

Copper and Pipedrive compared across Company facts, Pricing, Sales & pipeline, Automation & intelligence, Privacy & compliance and Platform & integrations — every fact sourced and re-verified from each vendor's public material.

Copper logo

Copper

CRM that lives inside Google Workspace, designed for Gmail-centric teams.

Founded2013
HQ San Francisco, CA
Visit Copper Full profile
Pipedrive logo

Pipedrive

Sales-first CRM that helps small teams manage their pipeline and close more deals.

Founded2010
HQ New York, NY
Visit Pipedrive Full profile
Attribute
Copper logo Copper
Pipedrive logo Pipedrive

Company facts

Headquarters
San Francisco, CA
New York, NY HQ in New York City; founded in Tallinn, Estonia (engineering hub)
Employees
—
1k Approximately 1,000 employees across multiple countries

Pricing

Starting Price (per user / month, USD)
$23/user/mo Basic plan, $23/user/mo billed annually ($29 billed monthly)
$14/user/mo Lite plan, $14/user/mo billed annually
Offers Free Tier
No
14-day free trial only, no perpetual free plan
Free Trial Length (Days)
14 days 14-day free trial, no credit card required
14 days 14-day trial, no credit card required
Free Plan User Limit
0 users
0 users

Sales & pipeline

Custom Pipelines
Multiple/custom pipelines included on every plan, from Basic
Multiple pipelines with custom/editable stages
Email Sync & Tracking
Two-way Gmail sync; open tracking from Professional, click tracking on Business
Full two-way email sync with open/click tracking (from Growth plan)
Built-In Calling
No native dialer; calling via RingCentral/JustCall integrations
No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.)
Meeting Scheduler
No native booking links; relies on Google Calendar's scheduler or Calendly
Native meeting scheduler / booking links (from Growth plan)
Quotes & Documents
No native quotes/invoices; via PandaDoc, DocuSign, QuickBooks integrations
Native quotes/proposals/contracts with built-in e-signatures (from Premium plan)

Automation & intelligence

Workflow Automation
Workflow automation included from Professional plan
Workflow Automation builder (from Growth plan)
Lead Scoring
Lead scoring rules to prioritize follow-ups (higher tier)
Custom lead scoring models (from Premium plan)
Built-In AI Assistant
AI writing assistance (Professional/Business) plus AI pipeline flags
Built-in AI (AI report creation, AI email tools)
Custom Reports & Dashboards
Custom reports on the Business plan
Custom reports and dashboards (incl. AI-assisted report creation)

Privacy & compliance

GDPR Compliant
GDPR compliant; EU SCCs incorporated, DPA available
GDPR-ready processor with self-service DPA (EU/UK SCCs)
SOC 2 Attestation
SOC 2 Type II (security, availability, confidentiality)
SOC 2 Type II (also SOC 3, ISO 27001, ISO 27701)
Data Residency Options
All customer data hosted in the US; no region choice
Hosting region auto-assigned by sign-up origin; no customer-facing region picker

Platform & integrations

Public API
Public REST API (JSON, OAuth 2.0); API access from Professional plan
Documented public REST API with OAuth 2.0 and SDKs
App Marketplace
Native integrations directory at copper.com/integrations
Pipedrive Marketplace of prebuilt apps/integrations
Native Mobile App
Native iOS and Android apps (publisher ProsperWorks/Copper)
Native iOS and Android apps

The verdict

Copper logo Copper
Best for Google Workspace teams on Gmail

Copper centers on two-way Gmail sync, with open tracking from Professional and click tracking on Business. Custom pipelines come on every plan from Basic, and lead scoring, workflow automation, and an AI writing assistant arrive at higher tiers. Note it starts at $23/user/mo versus Pipedrive's $14, and lacks native quotes and a built-in meeting scheduler.

Full profile
Pipedrive logo Pipedrive
Best for end-to-end deal closing on a budget

Pipedrive starts at $14/user/mo, undercutting Copper's $23, and bundles capabilities Copper sends to integrations: a native meeting scheduler with booking links and native quotes/proposals with built-in e-signatures. It also carries broader compliance, adding ISO 27001 and ISO 27701 alongside SOC 2 Type II. Both lack native calling and customer-facing data residency.

Full profile

Sources · 20 verified references

copper.com pipedrive.com linkedin.com support.pipedrive.com prnewswire.com support.copper.com + 3 more

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