CRM · Comparison

Close vs. Pipedrive

Last verified 27 days ago · 22 sources · Updated automatically

Close and Pipedrive compared across Company facts, Pricing, Sales & pipeline, Automation & intelligence, Privacy & compliance and Platform & integrations — every fact sourced and re-verified from each vendor's public material.

Close

CRM built for fast-growing inside-sales teams, with calling, SMS, and email built in.

Founded2013

HQ San Francisco, CA

Visit Close Full profile

Pipedrive

Sales-first CRM that helps small teams manage their pipeline and close more deals.

Founded2010

HQ New York, NY

Visit Pipedrive Full profile

Attribute

Pipedrive

Company facts

Headquarters

San Francisco, CA Remote-first company

New York, NY HQ in New York City; founded in Tallinn, Estonia (engineering hub)

Employees

100 Approximately 100 team members (remote, worldwide)

1k Approximately 1,000 employees across multiple countries

Pricing

Starting Price (per user / month, USD)

$9/user/mo Solo plan, $9/user/mo billed annually ($19 month-to-month)

$14/user/mo Lite plan, $14/user/mo billed annually

Offers Free Tier

14-day free trial only, no perpetual free plan

Free Trial Length (Days)

14 days 14-day free trial, no credit card required

14 days 14-day trial, no credit card required

Free Plan User Limit

0 users

Sales & pipeline

Custom Pipelines

Multiple/custom pipelines from the Essentials tier up

Multiple pipelines with custom/editable stages

Email Sync & Tracking

Two-way email sync (Gmail/Outlook) plus open & click tracking

Full two-way email sync with open/click tracking (from Growth plan)

Built-In Calling

Native in-app calling; Power Dialer (Growth) and Predictive Dialer (Scale)

No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.)

Meeting Scheduler

Native meeting scheduler / booking links (from Growth plan)

Quotes & Documents

Native quotes/proposals/contracts with built-in e-signatures (from Premium plan)

Automation & intelligence

Workflow Automation

Automated workflows/sequences from the Growth tier up

Workflow Automation builder (from Growth plan)

Lead Scoring

Custom lead scoring models (from Premium plan)

Built-In AI Assistant

Chloe, Close's native AI sales agent; AI credits included on every plan

Built-in AI (AI report creation, AI email tools)

Custom Reports & Dashboards

Custom reports/dashboards; advanced 'Explorer' custom graphs on Scale

Custom reports and dashboards (incl. AI-assisted report creation)

Privacy & compliance

GDPR Compliant

States GDPR compliance (Data Controller & Processor obligations)

GDPR-ready processor with self-service DPA (EU/UK SCCs)

SOC 2 Attestation

SOC 2 Type II certified

SOC 2 Type II (also SOC 3, ISO 27001, ISO 27701)

Data Residency Options

Hosting region auto-assigned by sign-up origin; no customer-facing region picker

Platform & integrations

Public API

Documented public REST API (API keys + OAuth 2.0)

Documented public REST API with OAuth 2.0 and SDKs

App Marketplace

First-party integrations directory on close.com

Pipedrive Marketplace of prebuilt apps/integrations

Native Mobile App

Native iOS and Android apps published by Close

Native iOS and Android apps

The verdict

Close

Best for outbound teams that live on the phone

Close is the call-centric pick: native built-in calling (Power and Predictive dialers) is included, where Pipedrive has no native dialer and routes calls through Marketplace integrations. It also starts cheaper at $9/user/mo vs Pipedrive's $14. The trade-off is no meeting scheduler, quotes/documents, or lead scoring, all of which Pipedrive offers.

Full profile

Pipedrive

Best for deal flow needing quotes, scheduling, scoring

Pipedrive carries more deal-cycle tooling Close lacks: a native meeting scheduler, quotes/proposals with built-in e-signatures, and custom lead scoring. That breadth costs more, starting at $14/user/mo vs Close's $9, and there is no native dialer, so phone-heavy teams must add a calling integration that Close builds in.

Full profile

Sources · 22 verified references

close.com pipedrive.com linkedin.com support.pipedrive.com help.close.com developer.close.com + 2 more

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