Zoho CRM alternatives
7 CRM tools worth considering instead of Zoho CRM — each compared to Zoho CRM on the facts that differ, every one sourced and continuously re-verified.
1 Freshsales
AI-powered sales CRM from Freshworks with a built-in phone, email, and lead scoring.
- Meeting Scheduler: No (Zoho CRM: Calendar Booking (appointment scheduling) available from Free edition)
- Starting Price (per user / month, USD): $9/user/mo (Zoho CRM: $14/user/mo)
- Free Trial Length (Days): 21 days (Zoho CRM: 15 days)
2 HubSpot
AI-powered customer platform built around a free CRM, spanning marketing, sales, and service.
- Starting Price (per user / month, USD): $15/user/mo (Zoho CRM: $14/user/mo)
- Free Trial Length (Days): 0 days (Zoho CRM: 15 days)
- Free Plan User Limit: 2 users (Zoho CRM: 3 users)
3 Close
CRM built for fast-growing inside-sales teams, with calling, SMS, and email built in.
- Offers Free Tier: No (Zoho CRM: Free edition for up to 3 users)
- Meeting Scheduler: No (Zoho CRM: Calendar Booking (appointment scheduling) available from Free edition)
- Quotes & Documents: No (Zoho CRM: Native Quotes/Sales Orders/Invoices (inventory/CPQ) from Professional)
4 Capsule CRM
Simple, affordable CRM for small businesses to manage relationships and sales pipelines.
- Email Sync & Tracking: No (Zoho CRM: Two-way email integration + email insights/tracking from Standard)
- Built-In Calling: No (Zoho CRM: Built-in telephony (Zoho-provided, over Twilio) with click-to-call inside CRM)
- Meeting Scheduler: No (Zoho CRM: Calendar Booking (appointment scheduling) available from Free edition)
5 Copper
CRM that lives inside Google Workspace, designed for Gmail-centric teams.
- Offers Free Tier: No (Zoho CRM: Free edition for up to 3 users)
- Built-In Calling: No native dialer; calling via RingCentral/JustCall integrations (Zoho CRM: Built-in telephony (Zoho-provided, over Twilio) with click-to-call inside CRM)
- Meeting Scheduler: No native booking links; relies on Google Calendar's scheduler or Calendly (Zoho CRM: Calendar Booking (appointment scheduling) available from Free edition)
6 monday CRM
Customizable sales CRM built on monday.com's no-code Work OS.
- Offers Free Tier: 14-day free trial only; no perpetual free CRM plan (Zoho CRM: Free edition for up to 3 users)
- Built-In Calling: No native dialer; calling via integrations (Kixie, Aircall, Ringover) and click-to-call phone column (Zoho CRM: Built-in telephony (Zoho-provided, over Twilio) with click-to-call inside CRM)
- Starting Price (per user / month, USD): $12/user/mo (Zoho CRM: $14/user/mo)
7 Pipedrive
Sales-first CRM that helps small teams manage their pipeline and close more deals.
- Offers Free Tier: 14-day free trial only, no perpetual free plan (Zoho CRM: Free edition for up to 3 users)
- Built-In Calling: No native dialer; calling via Marketplace integrations (Aircall, CloudTalk, etc.) (Zoho CRM: Built-in telephony (Zoho-provided, over Twilio) with click-to-call inside CRM)
- Data Residency Options: Hosting region auto-assigned by sign-up origin; no customer-facing region picker (Zoho CRM: Choice of data center region (US, EU, IN, AU, JP, etc.) selected at signup by country)
How this list is built. Every alternative is another CRM vendor DecisionWire tracks, ranked by data completeness and our editor's picks, with differences drawn only from verified, first-party facts. Affiliate disclosure: we may earn a commission when you sign up through outbound links here, at no extra cost to you — commissions never influence our data or rankings. Full disclosure.