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Methodology
CRM · Comparison

Close vs. monday CRM

Last verified 27 days ago · 22 sources · Updated automatically

Close and monday CRM compared across Company facts, Pricing, Sales & pipeline, Automation & intelligence, Privacy & compliance and Platform & integrations — every fact sourced and re-verified from each vendor's public material.

Close logo

Close

CRM built for fast-growing inside-sales teams, with calling, SMS, and email built in.

Founded2013
HQ San Francisco, CA
Visit Close Full profile
monday CRM logo

monday CRM

Customizable sales CRM built on monday.com's no-code Work OS.

Founded2012
HQ Tel Aviv, Israel
Visit monday CRM Full profile
Attribute
Close logo Close
monday CRM logo monday CRM

Company facts

Headquarters
San Francisco, CA Remote-first company
Tel Aviv, Israel Dual HQ New York and Tel Aviv; principal executive office in Tel Aviv
Employees
100 Approximately 100 team members (remote, worldwide)
3k ~3,155 as of Dec 31, 2025

Pricing

Starting Price (per user / month, USD)
$9/user/mo Solo plan, $9/user/mo billed annually ($19 month-to-month)
$12/user/mo Basic plan, billed annually; 3-seat minimum (~$18/user/mo month-to-month)
Offers Free Tier
No
14-day free trial only; no perpetual free CRM plan
Free Trial Length (Days)
14 days 14-day free trial, no credit card required
14 days 14-day trial, no credit card required
Free Plan User Limit
0 users
0 users

Sales & pipeline

Custom Pipelines
Multiple/custom pipelines from the Essentials tier up
Fully customizable pipelines: drag-and-drop deals, edit stages; multiple boards
Email Sync & Tracking
Two-way email sync (Gmail/Outlook) plus open & click tracking
Two-way Gmail/Outlook sync with open & click tracking; two-way sync from Standard tier
Built-In Calling
Native in-app calling; Power Dialer (Growth) and Predictive Dialer (Scale)
No native dialer; calling via integrations (Kixie, Aircall, Ringover) and click-to-call phone column
Meeting Scheduler
No
Shareable booking links that sync to the CRM calendar (Google Calendar sync)
Quotes & Documents
No
Native quotes & invoices; monthly limits per tier (Basic 20, Standard 50, Pro 250)

Automation & intelligence

Workflow Automation
Automated workflows/sequences from the Growth tier up
Trigger-based sales automations; monthly action caps per tier (Standard 250, Pro 25,000)
Lead Scoring
No
Built-in lead scoring (e.g. by job title, company size, license interest)
Built-In AI Assistant
Chloe, Close's native AI sales agent; AI credits included on every plan
Native AI: monday sidekick assistant, CRM agents, AI Notetaker; AI credits on all tiers
Custom Reports & Dashboards
Custom reports/dashboards; advanced 'Explorer' custom graphs on Scale
Customizable real-time dashboards & reports; dashboard count capped per tier (Basic 1, Standard 5, Pro 50)

Privacy & compliance

GDPR Compliant
States GDPR compliance (Data Controller & Processor obligations)
GDPR-compliant since 2018; DPA with EU/UK SCCs available
SOC 2 Attestation
SOC 2 Type II certified
SOC 2 Type II (also SOC 1 Type II, SOC 3, ISO 27001:2022)
Data Residency Options
No
US, EU (Germany) and AUS hosting; EU residency requires Enterprise plan

Platform & integrations

Public API
Documented public REST API (API keys + OAuth 2.0)
Documented public GraphQL API
App Marketplace
First-party integrations directory on close.com
monday Apps Marketplace (850+ apps)
Native Mobile App
Native iOS and Android apps published by Close
Native iOS and Android apps (published by monday.com)

The verdict

Close logo Close
Best for high-volume outbound sales teams

Close has native in-app calling with Power and Predictive Dialers; monday CRM has no built-in dialer and routes calls through third-party integrations. Close also starts lower at $9/user/mo with no seat minimum, versus monday's $12/user/mo and 3-seat floor. The trade-off: no native meeting scheduler, quotes/documents, or lead scoring.

Full profile
monday CRM logo monday CRM
Best for broader sales workflows and EU data needs

monday CRM adds a native meeting scheduler, quotes and invoices, and built-in lead scoring that Close lacks, plus US/EU/AUS data residency where Close offers none. It lists 850+ marketplace apps. Caveat: no native dialer (calling is via integrations), a $12/user/mo start with a 3-seat minimum, and EU residency requires the Enterprise plan.

Full profile

Sources · 22 verified references

close.com stockanalysis.com monday.com help.close.com support.monday.com trust.monday.com + 3 more

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