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Methodology
CRM · Comparison

Freshsales vs. HubSpot

Last verified 27 days ago · 22 sources · Updated automatically

Freshsales and HubSpot compared across Company facts, Pricing, Sales & pipeline, Automation & intelligence, Privacy & compliance and Platform & integrations — every fact sourced and re-verified from each vendor's public material.

Freshsales logo

Freshsales

AI-powered sales CRM from Freshworks with a built-in phone, email, and lead scoring.

Founded2010
HQ San Mateo, CA
Visit Freshsales Full profile
HubSpot logo

HubSpot

AI-powered customer platform built around a free CRM, spanning marketing, sales, and service.

Founded2006
HQ Cambridge, MA
Visit HubSpot Full profile
Attribute
Freshsales logo Freshsales
HubSpot logo HubSpot

Company facts

Headquarters
San Mateo, CA
Cambridge, MA
Employees
4.6k
8k Approximate; ~7,400-9,000 across sources

Pricing

Starting Price (per user / month, USD)
$9/user/mo Growth plan, billed annually (per user/mo)
$15/user/mo Sales Hub Starter, per seat, billed annually
Offers Free Tier
Free plan for up to 3 users
Free CRM, up to 2 users
Free Trial Length (Days)
21 days 21-day free trial, no credit card required
0 days
Free Plan User Limit
3 users Free plan includes up to 3 users
2 users Free plan includes 2 users

Sales & pipeline

Custom Pipelines
Yes
2 deal pipelines on Starter; more on higher tiers
Email Sync & Tracking
Yes
Gmail/Outlook sync with open & click tracking
Built-In Calling
Built-in cloud phone (click-to-call, call logs & recordings)
Native in-app calling; 500 min/mo on Starter
Meeting Scheduler
No
Native meetings/booking links
Quotes & Documents
Built-in CPQ — quotes, proposals & documents
Native quotes with e-signature; Revenue Hub Pro+

Automation & intelligence

Workflow Automation
Yes
Workflow builder; advanced logic on Professional+
Lead Scoring
Freddy AI contact scoring
Predictive/automated lead scoring (higher tiers)
Built-In AI Assistant
Freddy AI (scoring, deal insights, writing assist)
Breeze AI assistant
Custom Reports & Dashboards
Yes
Custom report builder & dashboards

Privacy & compliance

GDPR Compliant
Yes
GDPR DPA; EU Cloud Code of Conduct Level 2
SOC 2 Attestation
SOC 2 Type II
SOC 2 Type II (report via Trust Center)
Data Residency Options
Choose data region at signup: US, EU/EEA, India, Australia, UAE
EU and US data center options

Platform & integrations

Public API
Documented REST API
Documented public REST API
App Marketplace
Freshworks Marketplace (hundreds of apps)
HubSpot App Marketplace (1,000+ apps)
Native Mobile App
Native iOS and Android apps
Native iOS and Android apps

The verdict

Freshsales logo Freshsales
Best for cost-conscious teams wanting a low entry price

Freshsales starts at $9/user/mo versus HubSpot's $15, its free plan covers 3 users to HubSpot's 2, and it adds a 21-day trial where HubSpot offers none. Built-in CPQ quotes ship on the base product rather than a higher Revenue tier, and data residency spans five regions (US, EU, India, Australia, UAE) versus HubSpot's EU/US only.

Full profile
HubSpot logo HubSpot
Best for built-in scheduling and a wider app ecosystem

HubSpot includes a native meeting scheduler and booking links, which Freshsales lacks entirely. Its App Marketplace lists 1,000+ integrations against the Freshworks Marketplace's hundreds. Both match on calling, email tracking, AI assistance, workflow automation, and SOC 2, so the trade is HubSpot's scheduling and integration breadth at a higher $15/user/mo entry.

Full profile

Sources · 22 verified references

ir.freshworks.com en.wikipedia.org pitchbook.com freshworks.com hubspot.com support.freshsales.io + 8 more

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