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Methodology
CRM · Comparison

Capsule CRM vs. monday CRM

Last verified 27 days ago · 20 sources · Updated automatically

Capsule CRM and monday CRM compared across Company facts, Pricing, Sales & pipeline, Automation & intelligence, Privacy & compliance and Platform & integrations — every fact sourced and re-verified from each vendor's public material.

Capsule CRM logo

Capsule CRM

Simple, affordable CRM for small businesses to manage relationships and sales pipelines.

Founded2009
HQ Manchester, United Kingdom
Visit Capsule CRM Full profile
monday CRM logo

monday CRM

Customizable sales CRM built on monday.com's no-code Work OS.

Founded2012
HQ Tel Aviv, Israel
Visit monday CRM Full profile
Attribute
Capsule CRM logo Capsule CRM
monday CRM logo monday CRM

Company facts

Headquarters
Manchester, United Kingdom
Tel Aviv, Israel Dual HQ New York and Tel Aviv; principal executive office in Tel Aviv
Employees
—
3k ~3,155 as of Dec 31, 2025

Pricing

Starting Price (per user / month, USD)
$18/user/mo Starter plan, billed annually
$12/user/mo Basic plan, billed annually; 3-seat minimum (~$18/user/mo month-to-month)
Offers Free Tier
Free plan: up to 2 users, 250 contacts, 1 pipeline
14-day free trial only; no perpetual free CRM plan
Free Trial Length (Days)
14 days 14-day trial of paid plans, no card required
14 days 14-day trial, no credit card required
Free Plan User Limit
2 users Free plan capped at 2 users (250 contacts)
0 users

Sales & pipeline

Custom Pipelines
Multiple sales pipelines (Growth plan and up)
Fully customizable pipelines: drag-and-drop deals, edit stages; multiple boards
Email Sync & Tracking
No
Two-way Gmail/Outlook sync with open & click tracking; two-way sync from Standard tier
Built-In Calling
No
No native dialer; calling via integrations (Kixie, Aircall, Ringover) and click-to-call phone column
Meeting Scheduler
No
Shareable booking links that sync to the CRM calendar (Google Calendar sync)
Quotes & Documents
No
Native quotes & invoices; monthly limits per tier (Basic 20, Standard 50, Pro 250)

Automation & intelligence

Workflow Automation
Workflow Automations (Growth plan and up)
Trigger-based sales automations; monthly action caps per tier (Standard 250, Pro 25,000)
Lead Scoring
No
Built-in lead scoring (e.g. by job title, company size, license interest)
Built-In AI Assistant
Native AI: summaries, email assist, enrichment, meeting prep (paid plans)
Native AI: monday sidekick assistant, CRM agents, AI Notetaker; AI credits on all tiers
Custom Reports & Dashboards
Advanced Sales Reporting + Reporting Dashboards (Growth plan and up)
Customizable real-time dashboards & reports; dashboard count capped per tier (Basic 1, Standard 5, Pro 50)

Privacy & compliance

GDPR Compliant
GDPR-compliant; DPA available
GDPR-compliant since 2018; DPA with EU/UK SCCs available
SOC 2 Attestation
No
SOC 2 Type II (also SOC 1 Type II, SOC 3, ISO 27001:2022)
Data Residency Options
Hosted on AWS in the US; no region choice
US, EU (Germany) and AUS hosting; EU residency requires Enterprise plan

Platform & integrations

Public API
Documented public REST API
Documented public GraphQL API
App Marketplace
App Marketplace / integrations directory (60+ integrations)
monday Apps Marketplace (850+ apps)
Native Mobile App
Native iOS and Android apps
Native iOS and Android apps (published by monday.com)

The verdict

Capsule CRM logo Capsule CRM
Best for a free starting point for tiny teams

Capsule offers a perpetual free plan for up to 2 users (250 contacts); monday CRM has only a 14-day trial. If you want to run a small pipeline at no cost before paying, Capsule is the pick. Note it lacks SOC 2, email sync, lead scoring, and quotes that monday includes.

Full profile
monday CRM logo monday CRM
Best for a broader, audit-ready sales toolset

monday CRM bundles email sync with open/click tracking, a meeting scheduler, native quotes, and lead scoring that Capsule lacks, plus SOC 2 Type II, data residency options, and an 850+ app marketplace vs Capsule's 60+. Its $12/user/mo Basic beats Capsule's $18, though it requires 3 seats and offers no free plan.

Full profile

Sources · 20 verified references

capsulecrm.com stockanalysis.com monday.com support.monday.com trust.monday.com developer.capsulecrm.com + 1 more

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