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Liquid Web

Managed WordPress and ecommerce hosting (formerly Nexcess), on Liquid Web's own datacenters with Cloudflare Enterprise and a 100% uptime SLA.

Lansing, MI· ~750 employees· liquidweb.com ↗
Last verified 4 days ago · 14 sources · Updated automatically
Headquarters
Lansing, MI
Employees
750

Overview

Liquid Web is managed WordPress and ecommerce hosting, formerly Nexcess, run on the company's own Tier-4 datacenters across 9 locations in the US, UK, EU, and Australia. It runs sites on an Apache application server behind a Cloudflare Enterprise edge, with Redis object caching (Object Cache Pro) on by default and PHP 8.3 selectable from the portal.

Plans start at $6/month for the entry Spark - Launch tier, which covers 1 WordPress site with 15 GB of storage and 7-day backup retention. Every plan includes a free Cloudflare Enterprise CDN, free SSL, free daily backups, free staging, host-managed automatic WordPress updates, SSH with WP-CLI, Multisite support, and a 100% uptime SLA backed by service credits. Support is 24/7/365.

Management runs through a custom Sites & Stores portal rather than cPanel or Plesk. Reseller and white-label features are available for agencies and partners. There is no free trial and no money-back guarantee, and email hosting is not included.

Best for
  • Sites that need strong performance defaults out of the box: Cloudflare Enterprise CDN, Redis object caching, and PHP 8.3 are all enabled or included.
  • Teams that want uptime guarantees backed in writing, with a 100% network/power uptime SLA carrying service credits and 24/7/365 support on every plan.
  • Developers who need shell-level control: SSH with WP-CLI, free staging environments, and WordPress Multisite are available on managed plans.
  • Agencies and resellers, with white-label hosting and client management for partners and free site migration to get clients onboarded.
  • Buyers who prefer a single-server-owned stack over public cloud, running on Liquid Web's own staffed Tier-4 datacenters in 9 locations across the US, UK, EU, and Australia.
Less ideal for
  • Buyers who want to try before committing: there is no free trial, and the Terms of Service state fees are non-refundable with no money-back guarantee.
  • Sites that expect included hack remediation: malware removal is a paid one-time service ($200/incident), not a bundled guarantee.
  • Teams wanting hosted email bundled in: mailboxes require a paid add-on or a third-party provider.
  • Multi-site portfolios on a budget: the $6/month entry plan covers only 1 site with 15 GB of storage and 7-day backup retention.
  • Admins expecting a standard cPanel or Plesk control panel: management runs through a custom Sites & Stores portal instead.

Pricing

Starting Monthly Price (USD)
$6 · Spark – Launch plan, the entry managed WordPress tier (1 site, 15 GB), billed monthly
Entry Plan WordPress Sites
1 sites · 1 WordPress site on the entry Spark – Launch plan
Entry Plan Monthly Visits
Not tracked yet
Entry Plan Storage (GB)
15 GB · 15 GB storage on the entry Spark – Launch plan
Free Trial Length (Days)
0 days · No free trial offered on managed WordPress plans
Money-Back Guarantee (Days)
0 days · No money-back guarantee; the current Terms of Service state fees are non-refundable

Performance & infrastructure

Underlying Cloud
own datacenters · Runs on Liquid Web-owned, staffed Tier-4 datacenters
Datacenter Locations
9 · 9 Liquid Web datacenter locations across the US, UK, EU, and Australia
Free CDN
Cloudflare Enterprise CDN included on every managed WordPress plan
Web Server
Apache · Apache application server (with a Cloudflare Enterprise / NGINX edge-cache layer in front)
Built-in Object Cache
Redis object caching (Object Cache Pro) enabled by default on all new sites
Latest PHP Version
8.3 · PHP 8.3 selectable via the Client Portal (newer releases may also be available)
Free SSL Certificate
Free SSL certificate included on all plans

WordPress management

Automatic WordPress Updates
Host-managed automatic WordPress core (and security) updates
Staging Environments
Free staging site included on every plan
Automatic Daily Backups
Automatic daily backups on every plan
Backup Retention (Days)
7 days · 7-day backup retention on the entry Spark – Launch plan (30 days on Thrive/Elevate)
Free Site Migration
Free self-serve migration on the entry plan (assisted migration on higher tiers)
SSH & WP-CLI Access
SSH (Secure Shell) access with WP-CLI on managed WordPress plans
WordPress Multisite Support
WordPress Multisite supported (subdomain or subdirectory networks)

Support & security

Uptime SLA (%)
100% · 100% uptime SLA (network and power), with service credits
24/7 Support
24/7/365 support on all plans
Malware Removal / Hack Fix
Malware remediation is a paid one-time service ($200/incident), not an included guarantee
WAF / DDoS Protection
Web application firewall + DDoS protection (Cloudflare Enterprise) included on every plan

Platform & integrations

Control Panel
custom · Custom Sites & Stores portal (sites-portal.liquidweb.com), not cPanel/Plesk
White-Label / Agency Features
Reseller / white-label hosting and client management for partners
Email Hosting Included
Email hosting not included; mailboxes require a paid add-on or third-party provider

Alternatives to Liquid Web

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Cloudways logo Cloudways

Managed cloud hosting that runs WordPress on your choice of DigitalOcean, AWS, or Google Cloud. Owned by DigitalOcean.

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DreamHost logo DreamHost

Independent host whose DreamPress tier is managed WordPress hosting; WordPress.org-recommended.

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Sources · 14 verified references

liquidweb.com linkedin.com

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