More
WordPress Hosting · Vendor profile
Cloudways logo

Cloudways

Managed cloud hosting that runs WordPress on your choice of DigitalOcean, AWS, or Google Cloud. Owned by DigitalOcean.

St. Julian's, Malta· ~264 employees· cloudways.com ↗
Last verified 4 days ago · 21 sources · Updated automatically
Headquarters
St. Julian's, Malta
Employees
264

Overview

Cloudways is managed cloud hosting for WordPress, owned by DigitalOcean. Instead of running its own servers, it provisions and manages WordPress on a cloud provider you pick per server: DigitalOcean, AWS, Google Cloud, Linode, or Vultr, across 150+ data centers in 50+ countries. Plans start at $11/month on the DigitalOcean entry tier, which includes 50 GB of storage, unlimited websites, and unmetered visits.

The platform runs NGINX with PHP up to 8.4, a built-in Redis object cache, and a free WAF on Flexible servers. It leans toward developers and agencies: SSH, pre-installed WP-CLI, Git, free 1-click staging and cloning, white-label invoicing and team roles, and a 99.99% platform uptime SLA. Free SSL, automated daily backups (7-day default retention), free migration, and 24/7 support come standard. There is no cPanel; everything runs through the custom Cloudways dashboard.

Best for
  • Developers and agencies who want shell-level control: SSH, pre-installed WP-CLI, Git, free 1-click staging and cloning, plus white-label invoicing and team roles.
  • Teams that want to choose and switch their cloud provider, picking DigitalOcean, AWS, Google Cloud, Linode, or Vultr per server across 150+ data centers in 50+ countries.
  • Operators hosting many sites cheaply: the $11/month entry plan includes unlimited websites, unmetered visits, and 50 GB of storage.
  • Performance-minded WordPress sites that benefit from NGINX, PHP 8.4, and a built-in Redis object cache at no extra cost.
  • Sites needing a built-in WAF, free SSL, automated daily backups, and 24/7 support standard on every plan.
Less ideal for
  • Buyers who want a refund safety net. There is no money-back guarantee; the only trial is 3 days, no credit card required.
  • Hands-off owners who expect the host to keep WordPress current: automatic WordPress core updates are not provided.
  • Sites that want hack cleanup and a bundled CDN included: there is no malware-removal guarantee and no free CDN.
  • Customers wanting mailboxes with their hosting: email is not included; it is an optional Rackspace add-on at $1/mailbox/month.
  • Users who prefer a familiar cPanel interface, since Cloudways uses only its custom dashboard.

Pricing

Starting Monthly Price (USD)
$11 · DigitalOcean 1GB/2GB entry plan; unlimited websites and unmetered visits
Entry Plan WordPress Sites
Not tracked yet
Entry Plan Monthly Visits
Not tracked yet
Entry Plan Storage (GB)
50 GB
Free Trial Length (Days)
3 days · 3-day free trial, no credit card required
Money-Back Guarantee (Days)
0 days · No money-back guarantee (pay-as-you-go); 3-day free trial instead

Performance & infrastructure

Underlying Cloud
DigitalOcean, AWS, Google Cloud, Linode, Vultr · Customer chooses the cloud provider per server; DigitalOcean is the cheapest entry option
Datacenter Locations
150 · 150+ data centers in 50+ countries across all five cloud providers
Free CDN
No
Web Server
NGINX
Built-in Object Cache
Redis persistent object cache available at no extra cost
Latest PHP Version
8.4 · Up to PHP 8.4 (Debian 11/12 servers); 8.2 default
Free SSL Certificate
Free 1-click Let's Encrypt SSL

WordPress management

Automatic WordPress Updates
No
Staging Environments
Free 1-click staging and cloning
Automatic Daily Backups
Automated daily by default (adjustable to hourly); off-site storage metered
Backup Retention (Days)
7 days · Default 7-day retention; configurable from 1 to 4 weeks
Free Site Migration
Free WordPress Migrator plugin (unlimited) plus one free expert-handled migration per account
SSH & WP-CLI Access
SSH + pre-installed WP-CLI on all servers; SFTP and Git too
WordPress Multisite Support
Cloudways Flexible only (not Autonomous)

Support & security

Uptime SLA (%)
99.99% · 99.99% uptime SLA (covers the Cloudways platform/console, not partner cloud providers)
24/7 Support
24/7/365 live chat and ticket support on all plans
Malware Removal / Hack Fix
No
WAF / DDoS Protection
Built-in WAF included free on all Flexible servers (OWASP rules, IP/country blocking, bot + DoS protection)

Platform & integrations

Control Panel
custom · Cloudways Platform (custom dashboard; no cPanel)
White-Label / Agency Features
Team roles, project organization, client access control, and automated white-label invoices
Email Hosting Included
No bundled email; optional Rackspace email add-on at $1/mailbox/mo

Alternatives to Cloudways

Bluehost logo Bluehost

Budget-friendly, WordPress.org-recommended hosting aimed at first-time site owners.

View profile
DreamHost logo DreamHost

Independent host whose DreamPress tier is managed WordPress hosting; WordPress.org-recommended.

View profile
Flywheel logo Flywheel

Managed WordPress hosting built for designers and creative agencies; now part of WP Engine.

View profile

Sources · 21 verified references

cbinsights.com linkedin.com cloudways.com support.cloudways.com

Affiliate disclosure. DecisionWire may earn a commission when you sign up through outbound links on this page, at no extra cost to you. Commissions never influence our data, scores, or rankings. Full disclosure.